Commercial
clients tend to have more hazards than residential cleaning jobs. A list can
help you remember safety risks so you can adequately prepare your cleaners.
Commercial locations may also require the use of heavy machinery. By
identifying the tools you’ll need for the job, you can make sure your team
knows how to operate and maintain them. Instead of randomly choosing training
topics, you can focus on issues that are pertinent to your team. Education is
critical to janitorial success, but it’s only beneficial if you pick the right
topics. There are endless training points to choose from, so it can sometimes
feel overwhelming to decide what to discuss. Thankfully, new client
walk-throughs can take the stress out of planning future training, especially
when you use Australia commercial cleaning software. Think about your life. What are the
things you can’t imagine living without? Your car? Your coffee maker? Your
laptop? Your iPhone? Some things make life easier, more efficient, less
stressful, and just better!
That’s the
status you want for your Australia commercial cleaning software – indispensable! You want
your customers to break into a cold sweat when they think about losing you. You
want them to fear to have to operate without you. You want to be a critical
part of the success of their business! What if your services were in such high
demand that you had a waitlist? What if your biggest problem was having to
continually expand to meet demand? You may be thinking this is unrealistic, and
you wouldn’t be entirely wrong. It’s not a perfect world and there are so many
variables, many out of your control. However, it’s not as far-fetched as you
might think.
There are
many organizations all over the world that are so good at what they do that we
will stand in line for hours and spend mad money just to get what they sell. A
solid, proven, the commercial cleaning software system is essential if you want
to take your cleaning service to the next level. You may provide a great
service. You may be reliable. You may be the best cleaner around. However,
without a system in place, you can’t easily replicate what you do. You won’t be
able to train others and hold them to a measurable standard. You need written
cleaning policies so everyone knows what to expect. A detailed, clear manual
for your employees and a thorough training program will work wonders. Document
everything.
Why do you
need these things? I can’t tell you how many great organizations I’ve seen fail
because the owner, who was an expert, didn’t make his or her knowledge and
expertise available to the employees. As the company grows, the owner becomes
overwhelmed trying to do it all, employee frustration grows and their
performance falters. When the founder leaves the company, the company dies. The
health, performance, profitability, and longevity of an organization are
dependent on leadership’s ability to communicate. This includes not only the
vision and mission of the company but also the processes, procedures, standards,
and expectations that are required for success. There is plenty of commercial
cleaning software available to help you create and maintain operational
systems. Find a software tool that helps you facilitate and implement your
system.
