Turn Cleaning Business Leads into Regular Clients

Commercial clients tend to have more hazards than residential cleaning jobs. A list can help you remember safety risks so you can adequately prepare your cleaners. Commercial locations may also require the use of heavy machinery. By identifying the tools you’ll need for the job, you can make sure your team knows how to operate and maintain them. Instead of randomly choosing training topics, you can focus on issues that are pertinent to your team. Education is critical to janitorial success, but it’s only beneficial if you pick the right topics. There are endless training points to choose from, so it can sometimes feel overwhelming to decide what to discuss. Thankfully, new client walk-throughs can take the stress out of planning future training, especially when you use Australia commercial cleaning software. Think about your life. What are the things you can’t imagine living without? Your car? Your coffee maker? Your laptop? Your iPhone? Some things make life easier, more efficient, less stressful, and just better!

That’s the status you want for your Australia commercial cleaning software – indispensable! You want your customers to break into a cold sweat when they think about losing you. You want them to fear to have to operate without you. You want to be a critical part of the success of their business! What if your services were in such high demand that you had a waitlist? What if your biggest problem was having to continually expand to meet demand? You may be thinking this is unrealistic, and you wouldn’t be entirely wrong. It’s not a perfect world and there are so many variables, many out of your control. However, it’s not as far-fetched as you might think.

There are many organizations all over the world that are so good at what they do that we will stand in line for hours and spend mad money just to get what they sell. A solid, proven, the commercial cleaning software system is essential if you want to take your cleaning service to the next level. You may provide a great service. You may be reliable. You may be the best cleaner around. However, without a system in place, you can’t easily replicate what you do. You won’t be able to train others and hold them to a measurable standard. You need written cleaning policies so everyone knows what to expect. A detailed, clear manual for your employees and a thorough training program will work wonders. Document everything.

Why do you need these things? I can’t tell you how many great organizations I’ve seen fail because the owner, who was an expert, didn’t make his or her knowledge and expertise available to the employees. As the company grows, the owner becomes overwhelmed trying to do it all, employee frustration grows and their performance falters. When the founder leaves the company, the company dies. The health, performance, profitability, and longevity of an organization are dependent on leadership’s ability to communicate. This includes not only the vision and mission of the company but also the processes, procedures, standards, and expectations that are required for success. There is plenty of commercial cleaning software available to help you create and maintain operational systems. Find a software tool that helps you facilitate and implement your system.